{"id":29228,"date":"2025-12-22T15:57:43","date_gmt":"2025-12-22T23:57:43","guid":{"rendered":"https:\/\/vatpe.com\/?page_id=29228"},"modified":"2026-02-23T18:41:32","modified_gmt":"2026-02-24T02:41:32","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/vazpe.com\/sl\/contact-us\/","title":{"rendered":"Kontaktirajte nas"},"content":{"rendered":"\n
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Contact VAZPE<\/h1>\n

We’re here to help with your questions, concerns, and feedback<\/p>\n <\/div>\n\n

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Customer Support<\/h2>\n

\n Our support team is available to assist with product questions, technical issues, order inquiries, and general support needs. We provide direct, knowledgeable assistance from experienced team members who understand our products and the vaping industry.\n <\/p>\n

\n We typically respond to inquiries within 24 hours during business days. For urgent matters, please include “URGENT” in your subject line for priority handling.\n <\/p>\n <\/div>\n\t\t\t\t\t

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Contact Information<\/h3>\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\tEmail:<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tsupport@vazpe.com<\/a>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\tWebsite:<\/span>\n\t\t\t\t\t\t\t\twww.vazpe.com<\/a><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\tOffice Address:<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tWohn Und Gesch\u00e4ftshaus
\n\t\t\t\t\t\t\t\t\tFriedrichstra\u00dfe 22
\n\t\t\t\t\t\t\t\t\t01067 Dresden, Germany
\n\t\t\t\t\t\t\t\t\t(Office address \u2013 not for correspondence)<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n <\/section>\n\n
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Contact Categories<\/h2>\n
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Customer Support<\/h3>\n

\n Product questions, technical issues, warranty claims, and general assistance with your VAZPE products.\n <\/p>\n

\n Email:<\/strong> support@vazpe.com<\/a>
\n Response time:<\/strong> Within 24 hours\n <\/p>\n <\/div>\n

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Order & Shipping<\/h3>\n

\n Order status, shipping inquiries, delivery issues, and tracking information for your purchases.\n <\/p>\n

\n Email:<\/strong> support@vazpe.com<\/a>
\n Subject:<\/strong> “Order Inquiry – [Order Number]”\n <\/p>\n <\/div>\n

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Returns & Refunds<\/h3>\n

\n Return requests, refund processing, exchange procedures, and warranty replacement inquiries.\n <\/p>\n

\n Email:<\/strong> support@vazpe.com<\/a>
\n Subject:<\/strong> “Return Request – [Order Number]”\n <\/p>\n <\/div>\n\t\t\t\t<\/div>\n

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Business Partnerships<\/h3>\n

\n Wholesale inquiries, distribution partnerships, retail partnerships, and B2B collaborations.\n <\/p>\n

\n Email:<\/strong> support@vazpe.com<\/a>
\n Subject:<\/strong> “Partnership Inquiry”\n <\/p>\n <\/div>\n

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Product Feedback<\/h3>\n

\n Product reviews, suggestions for improvements, new product ideas, and user experience feedback.\n <\/p>\n

\n Email:<\/strong> support@vazpe.com<\/a>
\n Subject:<\/strong> “Product Feedback”\n <\/p>\n <\/div>\n

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Media & Press<\/h3>\n

\n Press inquiries, media kit requests, interview opportunities, and brand collaboration proposals.\n <\/p>\n

\n Email:<\/strong> support@vazpe.com<\/a>
\n Subject:<\/strong> “Press Inquiry”\n <\/p>\n <\/div>\n <\/div>\n <\/section>\n\n

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Before You Contact Us<\/h2>\n

\n To help us serve you better and provide faster responses, please check our resources below for immediate answers to common questions:\n <\/p>\n

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Frequently Asked Questions<\/h3>\n

\n Our comprehensive FAQ section covers the most common questions about products, shipping, returns, and more.\n <\/p>\n

\n View FAQ<\/a>\n <\/p>\n <\/div>\n

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Policy Information<\/h3>\n

\n Review our shipping, return, privacy, and terms policies for detailed information about our procedures.\n <\/p>\n

\n View Policies<\/a>\n <\/p>\n <\/div>\n <\/div>\n <\/section>\n\n

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When Contacting Support<\/h2>\n
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Help Us Help You<\/h3>\n

\n To ensure we can assist you efficiently, please include the following information in your email:\n <\/p>\n